Beirdobot, irc.freenode.net

Saturday, February 4th, 2017, 00:15 UTC

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[15:49:06]

livingroom:

hello

[15:49:32]

livingroom:

I need some help with MythTV 0.28

[15:49:59]

Hydr0p0nX:

heya livingroom

[15:50:16]

livingroom:

After a few hours the backend seems to slowdown and the frontend can't access recordings

[15:50:36]

livingroom:

hi!

[15:51:46]

livingroom:

...MythWeb loads but "recordings" takes a long time to load, showing no recordings...Webfrontend does not work

[15:51:59]

livingroom:

It's driving my family nuts!!!

[15:52:02]

livingroom:

Any ideas?

[15:53:28]

livingroom:

By the way, MythTV is amazing! We upgraded from MythTV0.27 (which was really reliable) so have years of recordings

[15:53:48]

livingroom:

basically HELP!

[15:56:29]

livingroom:

sorry for coming to you with my Myth problems just like that – but the problem has beendriving us nuts as the system is fine before it decides to crash like it does

[16:08:29]

livingroom:

anyone about?

[16:08:33]

gregl:

livingroom, The first thing I would check is the health of my database.. You also should post a pastebin of your log just after it crashes..

[16:09:58]

livingroom:

Hi Thanks! How do I do this? I am running Ubuntu 16.04 LTS but the backend does the same thing with Lubuntu 16.04 too.

[16:12:04]

gregl:

livingroom, optimize_mythdb.pl is the script you will need...

[16:12:06]

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[16:12:34]

livingroom:

I will do my research on who to do this! Could I post a link to this "paste" hee?

[16:12:39]

livingroom:

here?

[16:14:42]

gregl:

livingroom, Yes,post it here and someone will look at it,and hopefully give you a few suggestions... Did you upgrade you operating system at the same time you moved to .028?

[16:15:33]

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[16:15:36]

livingroom:

yes as 0.27 seemed to be fixed to Ubuntu 14.04 distros (we were using Mint 17.3 at the time)

[16:16:06]

Kwisher:

livingroom: have you added the mythbuntu ppa?

[16:16:07]

gregl:

livingroom, Fresh install or upgrade?

[16:16:29]

livingroom:

When it happens, the front end will become very sluggish and we get no recordings shown or made

[16:16:51]

livingroom:

Fresh install after backup of database made with Mythbuntu Control Centre

[16:17:15]

livingroom:

Hi Kwisher – yes

[16:17:31]

livingroom:

Just double checking on that...

[16:19:03]

gregl:

livingroom, You can run .028 in 14.04,but you need to add the repo..

[16:20:19]

livingroom:

two repositories – //ppa.launchpad.net/mythbuntu/0.28/ubuntu xenial main AND ppa.launchpad.net/mythbuntu/testing/ubuntu xenial main

[16:22:42]

livingroom:

Hi gregl – that is tempting if the problem is due to Xenial – but we have distro hopped so much because of this problem and I think we will probably stick with Ubuntu as all the A/V stuff is working – apart from full screen playback of uPlayer in Mythbrowser, but that's another issue (much less of a problem)

[16:24:10]

livingroom:

What I can do when the problem happens is enter the terminal (once Myth Frontend) has /eventually/ allowed me to exit – and use the command: sudo service mythtv-backend restart

[16:25:27]

Kwisher:

b/e logs may be a good stating point

[16:25:45]

livingroom:

I only learned about this a couple of days ago – we have been pulling the plug out of the Mythbox in desperation as when the problem occurs, the Frontend freezes for hours

[16:26:30]

Kwisher:

oh my

[16:26:53]

livingroom:

lol

[16:27:03]

Kwisher:

not good for any o/s

[16:27:34]

livingroom:

I know it isn't but when you have a family moaning off you do things you know can be wrong

[16:28:07]

Kwisher:

you can't use another pc to ssh to each myth system?

[16:28:49]

Kwisher:

i can do that from anywhere, even when away from home

[16:29:31]

livingroom:

I used to ssh into the Mythbox to run the "reboot" command

[16:30:45]

Kwisher:

can you paste a section of your b/e logs when this issue has occurred?

[16:32:33]

livingroom:

I can try – I am looking at this link but don't really understand it – how do I get access to the log? https://www.mythtv.org/wiki/Logging

[16:34:29]

Kwisher:

the file you need is /var/log/mythtv/mythbackend.log

[16:36:11]

Kwisher:

the file will be very large, do not paste the whole thing

[16:36:29]

Kwisher:

you can open it with a text editor

[16:44:17]

Kwisher:

what pc are you working from?

[16:53:37]

livingroom:

thanks! I am working from the Mythbox

[16:54:37]

livingroom:

ok, I will look for the file

[16:55:24]

Kwisher:

b/e or f/e? are they separate?

[16:56:08]

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[16:56:47]

livingroom:

no, the same machine

[16:57:51]

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[16:58:18]

Kwisher:

the db optimization script gregl mentioned can be ran like so

[16:58:45]

Kwisher:

open a terminal and do: sudo /usr/share/doc/mythtv-backend/contrib/maintenance/optimize_mythdb.pl

[17:04:59]

livingroom:

Feb 3 18:45:07 livingroom-MAIHIME mythbackend: mythbackend[16499]: I EIT mythdbcon.cpp:842 (prepare) MySQL server disconnected

[17:04:59]

livingroom:

Feb 3 18:45:07 livingroom-MAIHIME mythbackend: mythbackend[16499]: I EIT mythdbcon.cpp:638 (exec) MySQL server disconnected

[17:04:59]

livingroom:

Feb 3 18:45:07 livingroom-MAIHIME mythbackend: mythbackend[16499]: E EIT mythdb.cpp:183 (DBError) DB Error (InsertDB):#012Query was:#012SELECT title, subtitle, description, category, category_type, starttime, endtime, subtitletypes+0,audioprop+0, videoprop+0, seriesid, programid, partnumber, parttotal, syndicatedepisodenumber,

[17:05:01]

livingroom:

airdate, originalairdate, previouslyshown,listingsource, stars+0, season, episode, totalepisodes, inetref FROM program WHERE chanid = ? AND manualid = 0 AND ( ( starttime >= ? AND starttime < ? ) OR ( endtime > ? AND endtime <= ? ) OR ( starttime < ? AND endtime > ? ) )#012Bindings were:#012:CHANID=2130,

[17:05:06]

livingroom:

:ETIME1=2017-02–03T20:00:00Z, :ETIME2=2017-02–03T20:00:00Z,#012 :ETIME3=2017-02–03T20:00:00Z, :STIME1=2017-02–03T19:00:00Z,#012 :STIME2=2017-02–03T19:00:00Z, :STIME3=2017-02–03T19:00:00Z#012D river error was [2/2006]:#012QMYSQL3: Unable to prepare statement#012Database error was:#012MySQL server has gone away

[17:05:10]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: E EIT mythdbcon.cpp:864 (prepare) Error preparing query: SELECT title, subtitle, description, category, category_type, starttime, endtime, subtitletypes+0,audioprop+0, videoprop+0, seriesid, programid, partnumber, parttotal, syndicatedepisodenumber, airdate,

[17:05:15]

livingroom:

originalairdate, previouslyshown,listingsource, stars+0, season, episode, totalepisodes, inetref FROM program WHERE chanid = :CHANID AND manualid = 0 AND ( ( starttime >= :STIME1 AND starttime < :ETIME1 ) OR ( endtime > :STIME2 AND endtime <= :ETIME2 ) OR ( starttime < :STIME3 AND endtime > :ETIME3 ) )

[17:05:22]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: E EIT mythdbcon.cpp:866 (prepare) Driver error was [2/2006]:#012QMYSQL3: Unable to prepare statement#012Database error was:#012MySQL server has gone away

[17:05:25]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: I EIT mythdbcon.cpp:638 (exec) MySQL server disconnected

[17:05:26]

Kwisher:

do not paste here

[17:05:28]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: E EIT mythdb.cpp:183 (DBError) DB Error (GetOverlappingPrograms 1):#012Query was:#012SELECT title, subtitle, description, category, category_type, starttime, endtime, subtitletypes+0,audioprop+0, videoprop+0, seriesid, programid, partnumber, parttotal,

[17:05:33]

livingroom:

syndicatedepisodenumber, airdate, originalairdate, previouslyshown,listingsource, stars+0, season, episode, totalepisodes, inetref FROM program WHERE chanid = ? AND manualid = 0 AND ( ( starttime >= ? AND starttime < ? ) OR ( endtime > ? AND endtime <= ? ) OR ( starttime < ? AND endtime > ? ) )#012Bindings

[17:05:37]

Kwisher:

stop

[17:05:38]

livingroom:

were:#012:CHANID=3130, :ETIME1=2017-02–03T20:00:00Z, :ETIME2=201 7-02–03T20:00:00Z,#012:ETIME3=2017-02–03T20:00:00Z, :STIME1=201 7-02–03T19:00:00Z,#012:STIME2=2017-02–03T19:00:00Z, :STIME3=201 7-02–03T19:00:00Z#012Driver error was [2/2006]:#012QMYSQL3: Unable to prepare statement#012Database error was:#012MySQL server has gone away

[17:05:42]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: I EIT mythdbcon.cpp:842 (prepare) MySQL server disconnected

[17:05:45]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: I EIT mythdbcon.cpp:638 (exec) MySQL server disconnected

[17:05:50]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: E EIT mythdb.cpp:183 (DBError) DB Error (InsertDB):#012Query was:#012SELECT title, subtitle, description, category, category_type, starttime, endtime, subtitletypes+0,audioprop+0, videoprop+0, seriesid, programid, partnumber, parttotal, syndicatedepisodenumber,

[17:05:55]

livingroom:

airdate, originalairdate, previouslyshown,listingsource, stars+0, season, episode, totalepisodes, inetref FROM program WHERE chanid = ? AND manualid = 0 AND ( ( starttime >= ? AND starttime < ? ) OR ( endtime > ? AND endtime <= ? ) OR ( starttime < ? AND endtime > ? ) )#012Bindings were:#012:CHANID=3130,

[17:06:00]

livingroom:

:ETIME1=2017-02–03T20:00:00Z, :ETIME2=2017-02–03T20:00:00Z,#012 :ETIME3=2017-02–03T20:00:00Z, :STIME1=2017-02–03T19:00:00Z,#012 :STIME2=2017-02–03T19:00:00Z, :STIME3=2017-02–03T19:00:00Z#012D river error was [2/2006]:#012QMYSQL3: Unable to prepare statement#012Database error was:#012MySQL server has gone away

[17:06:04]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: E EIT mythdbcon.cpp:229 (OpenDatabase) [DBManager264] Unable to connect to database!

[17:06:07]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: E EIT mythdbcon.cpp:230 (OpenDatabase) Driver error was [1/2002]:#012QMYSQL: Unable to connect#012Database error was:#012Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)

[17:06:11]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: I EIT mythdbcon.cpp:842 (prepare) MySQL server disconnected

[17:06:14]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: I EIT mythdbcon.cpp:638 (exec) MySQL server disconnected

[17:06:17]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: E EIT mythdb.cpp:183 (DBError) DB Error (GetOverlappingPrograms 1):#012Query was:#012#012No error type from QSqlError? Strange...

[17:06:22]

livingroom:

Feb 3 18:45:08 livingroom-MAIHIME mythbackend: mythbackend[16499]: I EIT mythdbcon.cpp:842 (prepare) MySQL server disconnected

[17:06:25]

livingroom:

Sorry!

[17:06:46]

Kwisher:

always use a paste service for log files

[17:07:05]

livingroom:

Will do – sorry again

[17:07:28]

livingroom:

I don't know how to do that right now but I will use one in future

[17:08:24]

Kwisher:

looks like you have mysql issues

[17:08:47]

Kwisher:

look into dpaste or pastebin

[17:11:08]

Kwisher:

from a term do: sudo systemctl stop mythtv-backend

[17:12:59]

Kwisher:

livingroom: try to keep up, i'm loosing patience

[17:13:50]

livingroom:

sorry

[17:14:39]

livingroom:

I ran the "optimize_mythdb" command and got some errors

[17:15:40]

Kwisher:

go to dpaste.com and paste the errors there or here if it's not more than 5 lines

[17:16:00]

livingroom:

I have just run the sudo systemctl stop mythtv-backend command

[17:16:40]

Kwisher:

now do: sudo systemctl stop mysql

[17:16:49]

livingroom:

I will paste it here then: DBD::mysql::db do failed: Invalid default value for 'starttime' at /usr/share/doc/mythtv-backend/contrib/maintenance/optimize_mythdb.pl line 38.

[17:16:49]

livingroom:

DBD::mysql::db do failed: Invalid default value for 'starttime' at /usr/share/doc/mythtv-backend/contrib/maintenance/optimize_mythdb.pl line 42.

[17:16:49]

livingroom:

Defragmented: filemarkup

[17:17:40]

livingroom:

ok, then

[17:17:43]

livingroom:

done

[17:18:31]

Kwisher:

minor errors, mine gives the same

[17:18:51]

Kwisher:

now do: sudo systemctl start mysql

[17:20:39]

livingroom:

ok

[17:20:51]

Kwisher:

now do: sudo systemctl status mysql

[17:20:57]

Kwisher:

any errors?

[17:22:48]

livingroom:

http://dpaste.com/26GFRZW

[17:23:00]

livingroom:

Just tried dpaste

[17:23:25]

livingroom:

Doesn't look like there are any errors

[17:23:49]

Kwisher:

there would be red text if there were, green usually means good

[17:24:06]

livingroom:

thanks Kwisher

[17:24:32]

Kwisher:

now do: sudo systemctl start mythtv-backend

[17:24:51]

livingroom:

Just ^Z'd out of that

[17:25:20]

livingroom:

ok

[17:25:29]

Kwisher:

^c will exit the systemctl status

[17:25:36]

livingroom:

thanks

[17:25:48]

Kwisher:

now do: sudo systemctl status mythtv-backend

[17:26:21]

Kwisher:

don't need a paste unless there are errors

[17:26:57]

livingroom:

no errors so far

[17:27:08]

Kwisher:

can you ssh to the myth box from another pc?

[17:27:16]

livingroom:

I heard the hard drives start to access

[17:27:41]

livingroom:

I could do but I would need to get my laptop

[17:28:27]

Kwisher:

well, up to you but i want you to watch the b/e log when you start the f/e

[17:30:04]

Kwisher:

i also want you to dpaste the contents of /home/mythtv/.mythtv/config.xml

[17:30:30]

livingroom:

just starting my laptop

[17:31:32]

Kwisher:

did you input a mysql password during the install or leave it blank?

[17:32:25]

livingroom:

I put a password in

[17:32:43]

Kwisher:

for the root user?

[17:33:53]

livingroom:

yes

[17:34:46]

livingroom:

I have the laptop here logged into the Mythbox via ssh

[17:35:03]

Kwisher:

i also want you to dpaste the contents of /home/mythtv/.mythtv/config.xml

[17:35:44]

livingroom:

Ok, I will start the frontend on the Mythbox

[17:35:50]

Kwisher:

not yet

[17:35:57]

livingroom:

ok

[17:39:15]

livingroom:

dpaste.com/1MSQ969

[17:43:19]

livingroom:

just posted the config file

[17:45:33]

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[17:52:32]

livingroom:

hi

[17:54:07]

Kwisher:

sorry, customer just came to pickup laptop

[17:54:36]

livingroom:

that's ok – you run a computer service centre – cool

[17:55:36]

Kwisher:

now compare that config file to: /home/"youruser"/.mythtv/config.xml

[17:56:54]

Kwisher:

i'm a network/system admin at local k-12 school and do part-time pc repair at home

[17:57:42]

Kwisher:

does the host & password lines match?

[18:00:08]

Kwisher:

the 2 files should be identical

[18:00:22]

livingroom:

yes they do = the only difference is that one has "localhost" whilst the other has "127.0.0.1" – the other file has a line for "MediaRenderer" too

[18:01:26]

Kwisher:

change the host to be the same in the file in your /home

[18:07:16]

livingroom:

hang on

[18:10:01]

livingroom:

both now set to localhost

[18:10:49]

Kwisher:

from laptop ssh do: sudo tail -f /var/log/mythtv/mythbackend.log

[18:11:20]

Kwisher:

make window large enough to see everything

[18:11:47]

livingroom:

ok

[18:12:20]

Kwisher:

start f/e and watch output of b/e log

[18:12:42]

livingroom:

starting the frontend – cross fingers lol

[18:13:20]

Kwisher:

anything in particular on f/e when issue occurs? livetv, recordings?

[18:17:44]

Kwisher:

make note of time you started f/e so you know where to look in the b/e log

[18:18:59]

Kwisher:

well?

[18:19:24]

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[18:23:04]

livingroom:

hello

[18:23:23]

livingroom:

I managed to close the frontend! Well, not really as everything froze

[18:23:40]

livingroom:

It is running in the background as it wouldn't exist

[18:23:45]

livingroom:

exist

[18:23:55]

livingroom:

exit – sorry, typos

[18:24:00]

livingroom:

I will post the log

[18:26:11]

Kwisher:

from ssh do: sudo apt install htop

[18:26:28]

livingroom:

dpaste.com/1W1H2JP

[18:28:04]

livingroom:

ok

[18:28:17]

Kwisher:

start htop

[18:29:10]

Kwisher:

press F6 and sort by USER

[18:29:48]

livingroom:

ok

[18:30:41]

livingroom:

The frontend still hasn't closed – it has just frozen

[18:30:43]

Kwisher:

scroll down and look for: mythfrontend --service, kill that with F9 when you need to stop the f/e when it's locked up

[18:34:41]

Kwisher:

did this occur on livetv?

[18:36:26]

livingroom:

sent the kill signal but mythtv frontend still running

[18:37:03]

livingroom:

the frontend was so sluggish I did not try livetv

[18:37:24]

Kwisher:

now kill one of the mythfrontend real processes

[18:38:51]

Kwisher:

so watching a recording?

[18:39:59]

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[18:40:18]

livingroom:

it's killed – wow, that took some killing!

[18:41:02]

livingroom:

do you want me to try the front end again?

[18:41:34]

Kwisher:

so it locks up just starting the f/e?

[18:42:06]

livingroom:

it did not used to...I am wondering if I should try restarting the backend service?

[18:42:34]

Kwisher:

looks like an issue with your tuners

[18:43:06]

Kwisher:

did you do a full import of your myth db?

[18:43:07]

livingroom:

possibly – I am going to restart the backend

[18:44:41]

livingroom:

yes Kwisher, using MythBuntu Control Centre

[18:45:33]

livingroom:

getting different messages on the laptop now

[18:46:14]

livingroom:

ok, trying the front end

[18:47:59]

livingroom:

ok, it's all working – live tv and recordings

[18:48:42]

livingroom:

I used to repair electronics to component level – my tech sense says to me that this is going to be a weird fault

[18:48:53]

livingroom:

I am not good with computers though :(

[18:52:07]

livingroom:

Just when yo want it to pack up, it works

[18:52:34]

Kwisher:

mythtv is a finicky bitch :)

[18:53:17]

livingroom:

you learn to love it then it goes all weird

[18:53:39]

Kwisher:

once it's working it's pretty stable

[18:54:26]

livingroom:

With 0.27 it was rock solid but as we couldn't get the webbrowser to play Youtube and iPlayer, we decided to upgade

[18:54:29]

livingroom:

upgrade

[18:54:57]

Kwisher:

if you still have your db backup you can go back

[18:56:14]

livingroom:

I am not too sure as all the recent back ups are 0.28 converted

[18:56:20]

Kwisher:

i've found .28 to be stable

[18:56:35]

livingroom:

I so wish it was for us!

[18:57:35]

livingroom:

Ok, I am going to log into it using Webfrontend – it starts to go mental frequently after that

[18:58:03]

Kwisher:

iirc, that's still heavily under development

[18:58:09]

Kwisher:

i don't use it

[18:58:35]

Kwisher:

i still use mythweb

[19:00:17]

livingroom:

Ok, I am playing something with Mythweb and I shall use the frontend

[19:03:35]

livingroom:

Of course, it won't breakdown

[19:03:51]

Kwisher:

cool

[19:04:41]

livingroom:

thanks so much for your help – really appreciated

[19:04:44]

Kwisher:

iirc, there is an issue with mysql not starting befor mythtv-backend

[19:04:52]

Kwisher:

with 16.04

[19:05:10]

Kwisher:

not sure if it got fixed

[19:05:24]

tgm4883:

Kwisher: there's nothing to fix

[19:05:26]

Kwisher:

you can tell if you reboot the box

[19:06:11]

livingroom:

16.04 is a pain, it seems – I had issues with the DVB module for my tuner sticks not being loaded at atartup – another bug with 16.04

[19:07:19]

tgm4883:

livingroom: not entirely sure how to fix that either

[19:08:24]

Kwisher:

i have to load a module for my hvr-1800

[19:09:36]

Kwisher:

it's my last pci tuner

[19:10:00]

livingroom:

it's ok, I have done – I will share the link – here it is: http://askubuntu.com/questions/766022/ubuntu- . . . ongle-module

[19:11:09]

livingroom:

I used a Hauppauge card for a while – it was great

[19:11:11]

tgm4883:

livingroom: yea, I'm not sure how I'm supposed to fix that... You just want me to load that for everyone?

[19:12:26]

livingroom:

it@s not going to fix everything!

[19:13:32]

livingroom:

I have learned so much today from Kwisher and others! Now I know how to use pastebin etc and to monitor the mythbackend log

[19:22:34]

livingroom:

Kwisher – once it packs up again, I will post the log on here – thanks again for all your help today

[19:22:53]

Kwisher:

np, happy to help

[19:23:42]

Kwisher:

does the f/e start automatically on reboot?

[19:23:56]

livingroom:

automatically

[19:24:23]

livingroom:

the frontend normally packs up an hour or so after bootup, locking up the front end

[19:38:46]

livingroom:

The log is still showing those tuner errors but as everything is working, I doubt they are the cause

[19:44:30]

Kwisher:

livingroom: you can also post issues to the mythtv forums

[20:04:58]

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[20:11:45]

livingroom:

thanks will do – first time I have asked for help like this and I really appreciate the welcome I received

[20:15:44]

livingroom:

thanks again everyone

[20:15:50]

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[21:36:35]

Bray90820:

Can someone help me uninstall/purge mytv on ubuntu

[21:38:55]

Kwisher:

did you use a ppa

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Bray90820:

How would I remove mythweb redirection after I uninstall it

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